Free Worldwide Shipping During #COVID19 & 10% Off Entire Order of 2 Items or More!

Shipping Policy

We proudly offer free worldwide shipping on select items. Please note that we require 1 to 3 working days on average to fulfill your order before dispatching it. Rest-assured we are doing everything in our power to get your order to you as soon as possible. Once your order is dispatched, depending on your country or region, estimated delivery times may vary and you will be able to track your order by clicking the "Track Your Order" button on our website. Please consider any holidays that might impact delivery times.

At Osman Products, we celebrate the act of discovery, both of problems and their solutions.

We work with small vendors from all over the world to share their products and we do our best to vet out practical, no-nonsense, premium products from these vendors, for you, our customer. Some of our products are shipped directly from our vendors overseas. Due to the nature of the worldwide shipping business, sometimes the packaging may be rough, but the product itself should always be top-notch. Also due to the nature of the worldwide shipping business, delays are often inevitable and, as such, all our typical 3-6 week shipping times are therefore guidelines only and specific delivery dates are not guaranteed.

For pre-ordered or back-ordered items:

If your order contains a pre-ordered or back-ordered item, we will ship any items we have available immediately and ship the items that are pre-ordered or back-ordered immediately when we have them available. If you ordered more than one item on a single order and receive only a part of your item don't worry, you will receive your other items shortly after.

Tracking your order:

You will receive a confirmation email and/or text message, if you provided a mobile phone number, containing a tracking ID and a link to follow the journey of your package. To track your package you can visit our Tracking Page. If you are unsure of your Tracking ID please check your email or contact us. Please allow 1 to 3 working days for the tracking information to show.

Wrong address disclaimer:

It is the responsibility of the buyer to make sure that the shipping address entered is correct. We do our best to speed up processing and shipping time, so there is always a small window to correct an incorrect shipping address. Please contact us immediately at support@osmanproducts.com if you believe you have provided an incorrect shipping address.

Returns:

By placing an order on Osman Products, you are responsible for the cost of return shipping. Please refer to our Return Policy for further information on how to make a return.

Lost/Stolen Packages

Osman Products is not responsible for lost or stolen packages. If your tracking information states that your package was delivered to your address and you have not received it please report it to your respective shipping carrier at the information provided to you on our Tracking Page. If you have any further questions on how to do this please reach out to our customer support team at support@osmanproducts.com.

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